I’m thoroughly impressed with not only Dr. Bruno, however with his staff. I went in for a free consultation and was immediately put at ease by Jisele, the woman who ran the front desk. She was kind, warm, and genuine. Within a minute of checking in, she invited me back to start the consultation. (Side note: The office is absolutely beautiful and very clean.) After meeting with Jisele, I met with a woman named Marisol. She was very professional and was a delight to work with.
After going over some details with Marisol, I met with Dr. Bruno. I’m a tough sell and within minutes of meeting Dr. Bruno, I immediately liked him. He was straight forward, gentle, and thoroughly invested in learning about my concerns. After I shared the concern I had, he looked me dead in the eye, was incredibly honest, and told me my concern was incredibly subtle, and at the moment, there is nothing that can be done surgically to fix it. He shared what other surgeons are offering, but very clearly stated that it’s not the proper solution and he’s not comfortable advising patients to follow that treatment.
Even after learning that I wouldn’t be working with his office, as my concern is not something which can be taken of with surgery, he still answered additional questions I had and was happy to answer them.
In a city where finding trustworthy physicians can be difficult, it’s refreshing to meet with someone of Dr. Bruno’s work ethic. I would absolutely suggest and recommend Dr. Bruno to anyone.