The customer service experience was outstanding. I received a warm welcome and was made to feel at ease right from the moment I arrived. The office space was very modern, clean and timeless. Meeting up with Dr Bruno was easy, effortless and insightful. He had a wonderful aura of approachability, very genuine and knowledgable on what I wanted to know about my procedure. His experience shone through and I felt instantly he was the right surgeon for me. It was very important to me that I find someone I could relate to and have a nice bedside manner. After my first consolation I was left with a nice lasting impression of my visit with a small gift and card to thank me for my time. How considerate and what a nice thing to do! The only draw back I found was the distance I had to travel and time. I live in Redondo Beach and the drive there and back took for ages.